Subscription Questions
2 Docs
I paid, but my subscription isnāt active on mobile. What should I do?
Last Updated: April 20, 2025If youāve completed a purchase but donāt see Premium access inside the Prepsly app, donāt worry ā weāll help you get it sorted out. ā Step 1: Try Restoring Your Purchase In most cases, your purchase just needs to be restored. Open the Prepsly app On the paywall screen, tap āRestore Purchaseā Wait a few...
How do I cancel or unsubscribe from Prepsly?
Last Updated: April 20, 2025Weāre sorry to see you go! Here’s how you can cancel your subscription, depending on where you signed up: 1. Cancel via Web (Prepsly.com) If you subscribed directly through our website: Go to Prepsly.com and log in Click on Settings Select Manage Subscription Enter your email address Check your inbox for a verification link Click...