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I paid, but my subscription isn’t active on mobile. What should I do?

Last Updated: April 20, 2025

If you’ve completed a purchase but don’t see Premium access inside the Prepsly app, don’t worry — we’ll help you get it sorted out. āœ… Step 1: Try Restoring Your Purchase In most cases, your purchase just needs to be restored. Open the Prepsly app On the paywall screen, tap ā€œRestore Purchaseā€ Wait a few...